Training and Support

By deploying our applications on the web, RVS is able to remove most obstacles related to school-specific IT infrastructure and the technical expertise required for implementation and long-term software support. This also allows us to leverage the benefits of the internet in terms of scalability and the easy distribution of necessary training and support materials.

Available Training:

Providing effective training is a crucial aspect of any software implementation plan. RVS employs a variety of means to deliver the necessary training materials to your users, thus ensuring a successful software deployment. Here's how:

• Online help documentation
• Online video tutorials
• Remote training sessions*
• Onsite training available to your school, diocese or district*

Software Support:

RVS offers live telephone technical support to customers with active phone support subscriptions. Annual support subscriptions provide unlimited access to technical support by email or phone for one named technical contact from each school. Technical support is offered on a 'reasonable efforts' basis. We can't guarantee we'll be able to resolve every issue, but we'll do our best.